Home› General Training Discussions

Had it with Garmin ANT/power Tap. Anyone else?

PresentPresent
in General Training Discussions

 I use A Power Tap hub and run it with my Garmin 310XT. I put my Garmin on y Bike in T1, turned on and paired up with power tap. NEVER FAILS It loses connectivity during the race. It gets flaky and reads minimal to no power for a great deal of HIM to full IMs. Thus, I don't have data to race by or to recap by.

 

Has anyone experienced this with these two pieces of gear? Any ideas, thoughts, input. It has happened on my training wheels, too, and I even had the hub replaced on my race wheels. But in race yesterday the demon was back!!

Comments

  • Dino SartiDino Sarti
    Might be time to upgrade. The 310 platform is getting a little long in the tooth. How long have you had it for?

    Also, do you pair in transition? There are many other units in that area and you may have paired with another unit? Probably not, but I try and pair in my garage way before the race many miles away from other units.
  • russGrussG
    Sorry to hear that Cindy. I run that config, and I've had great stability, except at the very beginning. Have you tried to reset?

    I definitely had some issues with the 310xt early on. I ruled out the batteries on the PowerTap and did some research on troubleshooting, and after reading a post or two I did a hard reset and started from scratch. Suddenly my 310xt was happy to pair permanently with any device that could speak Ant+ and would buy it a drink: imac, ptap, hrm, speed-cadence sensor.

    My recommendation:
    Check your batteries unless you know they are new.
    Hard reset and see if that solves the problem.
    If not then: hard reset, download the latest firmware, and see if that solves the problem.

    Details on how to reset and how to download firmware are in the booklet; there are also youtube videos that will show you how to do it.
    Let me know if you need more specifics, and let me know how it goes.
  • Tom GlynnTom Glynn
    Do you know if the issue is with the 310 or the PT? If you don't know for sure, try a couple of different computers at the same time and see if they drop or just one does. You could sign up for TrainerRoad for a month ($10 and get a Garmin USB stick - $25) or download the free program GoldenCheetah with the USB stick. Both products will pair with the PT. That should help identify the problem
  • robin sarnerrobin sarner

     Yes as below.   Try different computers.    Always replace batteries of hub before every important race.    Reset computer and updte firmware.

  • Keith WickKeith Wick
    I had this issue with my PT and LYC, but only on my tribike. I tried different LYC's and it was the same and even did things like lengthen the interval once it was transferred to WKO+. I then went and bought a Garmin 500, which completely eliminated the problem except for a minor drop every once and a while.
  • PresentPresent
    Thanks, y'all! My first 310xt had the same issue (till it was busted in a car/bike incident ;-) then got the hub replaced. So on second of both pieces of equipment with same issue reoccurring. I do pair in transition and replace batteries. I am going to jard reset then Perhaps I will try to demo a 910 and see if that reads continually.
    Will let y'all know if/when it is resolved.
    Thanks!
  • benvanmarckebenvanmarcke
    I've always run PT + 310Xt in races and never had a problem. I also pair in the transition area, and so far this has also never caused me any problems.

    I do use both a 310XT as well as a garmin 500 for the bike leg. The 310 allows me to see throughout the race where I'm at, during the swim, bike, run, overall... but it's too hard to read while riding in aero. I totally rely on my 500 while on the bike.
Sign In or Register to comment.