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Garmin HR monitor straps useless?

Just venting a bit but if anyone has a secret to get them to work correctly please let me know.

I'm on at least  my 6th Garmin HR strap , several of the old ones and several of the new softstrap type...  They have all done the same thing, work fine at first, then they start recording very erratic HR for the first 5-10min and then settle down for remainder of the workout, and then finally they become unreliable throughout the work out. My current strap is a couple weeks old and already unreliable for the first 10minutes.  I use pace and power for training and never have HR displayed , and I hardly every race with HR on but its still annoying.  Will be my last Garmin strap.

The Polar one I use with Computrainer/Trainerroad bike workouts is rock solid!

Comments

  • Posted By tim cronk on 03 Feb 2013 10:06 AM

    Just venting a bit but if anyone has a secret to get them to work correctly please let me know.

    I'm on at least  my 6th Garmin HR strap , several of the old ones and several of the new softstrap type...  They have all done the same thing, work fine at first, then they start recording very erratic HR for the first 5-10min and then settle down for remainder of the workout, and then finally they become unreliable throughout the work out. My current strap is a couple weeks old and already unreliable for the first 10minutes.  I use pace and power for training and never have HR displayed , and I hardly every race with HR on but its still annoying.  Will be my last Garmin strap.

    The Polar one I use with Computrainer/Trainerroad bike workouts is rock solid!



    I agree Polar is the best among the HR straps I've used, but since it's not ANT +, it gets relagated to the closet. The erratic readings for the first 5-10 minutes may be due to insufficient contact. If there is not enough NaCl containing moisture between the skin and the strap, the readings may come out falsely high, like 1.5 times actual. I've always solved that by just wettng my fingers and moistening the critical contact points on the strap when I put it on. Either sweat, or the stuff they sell for that specific purpose also work.

  •  I gave up on Garmin straps a while ago primarily due to discomfort.  Switched to using a Timex strap and I think it's bomb-proof: consistent, reliable, no chafing, easy to change the battery. BOOM!

  • After my soft strap that came with my 310xt did what you describe, I synced the 310 up to my Cycleops strap from my Powertap and have never looked back. Garmin has not figured out the strap thing!!
  • I use my cycle ops bike strap w my garmin 910 and no issues.
  • Posted By Dave Campbell on 03 Feb 2013 10:43 AM

    After my soft strap that came with my 310xt did what you describe, I synced the 310 up to my Cycleops strap from my Powertap and have never looked back. Garmin has not figured out the strap thing!!

    That is interesting since the Cycleops strap is made by Garmin, only rebranded with the Cycleops logo in it. I got one also when I bought my powertap and got an additional, identical one when I bought my 310XT. I've always used the 'cycleops' one, since I had that one first and thought I'll just use it until it dies... now been using it for 4 years and it has never ever let me down. 

     

    I wonder if it is something you do that interferes wiht the reading? I know people have reported interference with clothing (like when wearing a loose jersey over a HR monitor without base layer). 

  • Re: loose clothing causing issues... A sports bra keeps a HR strap firmly in place .... image
  • Here's a link to DC Rainmaker thoughts on fixing the strap issue with gels/adhesives:

    http://www.dcrainmaker.com/2012/12/annual-public-service-announcement-how-to-fix-heart-rate-strap-dropoutsspikes.html

    Mine is moody, but works most of the time and I don't use it enough to find it frustrating.
  • @Tim I hadn't had any of the glitchy heart rate issues you described until yesterday will out on the bike. I had never had any issues until then. The only thing I could come up with was I performed a firmware upgrade in a few days prior to this issue. I have a 910 and the last firmware upgrade was 2.7
  • I can't disagree with the observations about Garmin HR monitor straps. I have had some success with conductivity cream (buh bump). However recently I have gone back to the instructions and gently hand wash my strap every 10-14 days. That seems to help and I definitely get fewer erratic readings.
  • Sounds gross, but just LICK the contacts before you apply it. Mines works awesome!

  • Posted By Dino Sarti on 10 Feb 2013 11:29 PM
    Sounds gross, but just LICK the contacts before you apply it. Mines works awesome!
    That's what I do. And I've never washed my HR strap... and it's 4 years old... yeah that is kinda gross.
  • I'm with you Dino.. I do the same thing.. Hmmm.. Salty... image
  • Yeah! Let's hear it for the lickers!
  • I have had the exact same frustrating experience with 3 or 4 Garmin "comfort" straps (the only straps ever to cause chaffing for me). Twice they failed during half ironman races, where I was planning on using HR to pace the run. I have now switched to the older style strap (looks like the cyclops strap), and am hoping that one is more durable. Garmin was very good about replacing the straps at no cost by the way, but still very frustrating.
  • I lick mine too Dino! lol
  • I still have my old hard Garmin strap from my first 305 years ago, and it's still holding - and working like a charm (did I just jinx it?!?).

    I'm sweating by the time I get out the door for a workout, so no need to lick it.
  • I went to dcrainmaker.com and saw what Ray was using on his Garmin straps so I ordered some. What a difference. No dropouts and my heart rate was picked up as soon as I put the strap on. Parker Labs Tensive Conductive Adhesive Gel, 50 g Tube is the product. I ordered it on Amazon. So much better than the spit approach I had used for years.
  • I lick mine and haven't had a problem in 4 months with it!
  • Although I have had same problem sometimes with my Garmin strap, I have found a way to clean it that has been working as of late. Basically I take it into the shower with me after a workout and use a mild liquid soap on the strap, especially on the 2 contact areas. Then I let air dry. Unfortunately, when I have had an issue is when I need my hr results the most! But, this has working so far!
  • Tim, sorry I'm just catching up so didn't see this earlier. I am having the exact same problel. I got the following message from Garmin when I queried them:

    Dear Matt Aaronson,
    Thank you for contacting Garmin International.

    I would be happy to help you today. When you see this issue, it is usually because the salt from the evaporated sweat is in the band. This needs to be cleaned out. Please follow this cleaning instructions below. We recommend rinsing out the band after every workout, but washing it after every 5-7 workouts.

    What is the recommended method to care for my Garmin Premium Heart Rate Monitor?
    The Garmin Premium Heart Rate Monitor (Soft Strap) is much like any soft fabric. In order to be at its best performance, it must be cleaned. The method of cleaning is determined by the markings on your strap (located on the strap next to the left hand skin contact patch):
    Machine Washing (image with a filled bucket with 40 degrees in the middle):

    For soft straps with a machine washing instructions, follow the recommended cleaning and care criteria for the heart rate monitor:
    • Remove module and fasten the clasp before washing
    • Place the soft strap heart rate monitors in the washing machine with a regular load of laundry
    • Placing the strap into a washing bag or protective bag is highly recommended to prevent the strap from getting tangled
    • Run the washing machine on normal cycle with cold or warm water (40ºC/104ºF Max.)
    • Use only a small amount of mild detergents, without color fasteners, softener or bleach
    • Wash at least every 7 uses
    • Never place the accessory in a drying machine
    • Store strap lying flat or hanging
    • Avoid bending or rolling strap tightly
    • Keep out of sun for long periods of time
    • Do not allow chemicals (including sunscreen, bleach, ammonia, mosquito repellent) to contact the heart rate monitor

    Hand Washing (image with a filled bucket with a hand entering the top):

    For soft straps with a hand washing instructions, follow the recommended cleaning and care criteria for the heart rate monitor:
    • Remove module before washing
    • Hand wash both the hard and soft strap heart rate monitors in cold water
    • Use only a tiny amount of mild detergents, such as dishwashing liquid. Using a substantial amount of detergent may cause damage to the strap itself
    • Hand wash at least every 7 uses
    • Never clean the accessory using a washing or drying machine
    • Store strap lying down or hanging
    • Avoid bending or rolling strap tightly
    • Keep out of sun for long periods of time
    • Do not allow chemicals (including sunscreen, bleach, ammonia, mosquito repellent) to contact the heart rate monitor
    Be aware that not washing on a consistent basis can cause sweat and salt to build up on the strap. An increased build up of either can decrease the ability for the strap to report correct data.


    Please let me know if you need any further assistance.

    With Best Regards,
    Oliver De.
    Product Support Specialist
    Outdoor/Fitness Team
    Garmin International
    913-397-8200
    800-800-1020
    913-440-8280 (fax) Att: Oliver De., Associate #5899
    www.garmin.com

    Original Message Follows: ------------------------
    Escalation from KANA On Demand Self Service
  • Btw, another DC rainmaker suggestion is to use the Polar strap with the Garmin ANT+ transmitter. This works really well for me too.
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