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Device Agent Crashing mid way through Download

Nemo BrauchNemo Brauch
in General Training Discussions

 Heads up to PowerTap users trying to download files to WKO 3.0 using Device Agent.   Several users have reported problems with the latest build of DA where the Device Agent crashes about half way through a download.  This seems to only be affecting folks with PowerTaps.  TrainingPeaks has come out with a new build (24) which appears to fix the problem.  It's still a little early to know for sure if this is the real deal- but it's all we got.  So if you start experiencing this issue (like I did today), go to TP to download the latest build of Device Agent: 

http://support.trainingpeaks.com/device-agent.aspx

 

FYI- you can read more about this issue in the TP Support forums here:

http://www.trainingpeaks.com/bbs-fo...p;posts=21

 

Comments

  • Tom GlynnTom Glynn
    There is also an issue where the graphs stop at 2 hours 46 minutes in WKO. Very strange. They seemed to have fixed it a few weeks ago, but it's back for me this week. Lot of discussion on the Google Wattage forum. If you download into their software (Power Agent??) and then drag and drop into WKO, everything seems to work fine.

    Hopefully the new DA fixes both issues.

    tom
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