Problem Viewing Trial Membership Screencast

Dano390 · September 14, 2014 12:03PM

I cannot view the Screencast. I keep getting the error message, "Media Source loading has failed."

Coach Rich · September 14, 2014 1:32PM

Hey Dan,

I'll look into this and get back to you.

Coach Rich · September 14, 2014 2:15PM

Dan, what browser are you using? Your video works fine for me, loads up, plays, etc.

Dano390 · September 14, 2014 3:22PM

Hey Rich,

I have Internet Explorer 11.

Coach Rich · September 14, 2014 3:37PM

Can you try it on a different browser? I'm on Chrome, on a Mac, and I know this is working for everyone else as yours is the first issue we've seen for a while.

Here's the direct link to the file: https://s3.amazonaws.com/TSR_Videos/Herrington.mp4

Dano390 · September 15, 2014 12:52AM

Rich,

Cutting and pasting the link worked.....thanks!

Dan

Problem Viewing Trial Membership Screencast

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