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Powertap Troubleshooting

rlh2000rlh2000
in General Training Discussions

My powertap went nuts on me during my race rehearsal on Saturday- started giving values about 2x normal for about 30 min, then went normal again, and then stopped giving readings at all.  I hoped it was a battery issue, but swapped that out last night and no readings today.  Ideas?  I have to drop it off for Tri Bike Transport tomorrow, so not much time to troubleshoot.  

Comments

  • Shaughn SimmonsShaughn Simmons

    First re-calibrate the unit.  The 910XT does this and your calibration reading should read somewhere around 505 - 510.

    Second, use the Power Agent software to do a firmware update.   Take the cap off of the hub, plug it into a micro wire and connect other end to the computer USB with software up.  From there you tell it to do a firmware update.

    Call Saris customer service if you need help doing this and can't find the manual.

    SS

  • rlh2000rlh2000
    Thanks for the suggestions. My garmin isn't even detecting the power meter, so I can't recalibrate now. I did try that on Saturday when I got the whacky readings but it didn't help. FWIW, the calibration reading on Saturday when it was misbehaving was 518, usually I get 511-513. I'll try the firmware update tonight.
  • Shaughn SimmonsShaughn Simmons

    518 is still in the ball park.

    Check and make sure you did not put the battery in backwards.

    Do a firmware update once the unit is working.

    That should do it.

    SS

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