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New Di2's will not charge

Hey all,

 

So i am having issues with my New Di2's for my Ventum.  They will not charge. OK, so here is what i have done:

1) connected the lead to the seat post.  Confirmed it was connected well.

2) connected the charger to the front junction box.  

3) the light went on and i went to bed. 

4) i woke up and the lights were all off.  I tried to shift and nothing happened. 

 

What am i doing wrong?  please help, i want to ride my bike tonight.

Comments

  • Do you have the etubes software on your computer?
    If so, can the etubes software see your battery and each of the DI2 components?
    If etubes can't see your battery then the battery may be defective (this happened to me) and Shimano will replace it.
    If etubes can see your battery and each of the components then you will probably need to visit a LBS and have someone look at it.

    If you don't have etubes and can't install it then check all of the wires to be sure they are properly seated
    If they are, then consider unplugging everything and replugging only the battery and one of the front derailur shifters.
    If the front will not shift, unplug the shifter and try the second front shifter (bar end vs brake lever).
    If it's still not working then it's probably time to visit the LBS for professional help.
  • One other thing to review - look at the instructions for the Junction box, and see what happens with the indicator light when you push that little button on the bottom. It may have been pushed out of the operating mode into its other one?

  • Got it working. The battery was not detected and not plugged in right. But we got it done. Thanks to my LBS that charged me way too much money for 5 minutes of work. image i guess i need to bond more with them.
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