Important policy changes for Google Account storage
Dear Google User,
We are writing to let you know that we recently announced new storage
policies for Google Accounts using
Gmail,
Google
Drive
(including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard
files) and/or Google
Photos
that bring us in line with industry practices. Since you have previously
used one or more of these products in your Google Account
storage,
we wanted to tell you about the new policies well before they go into
effect on June 1, 2021. Below is a summary of the new policies. Please
reference our Help Center
article
for a complete list of what's changing.
Summary of the new policies (effective June 1, 2021):
- If you're
inactive
for 2 years (24 months) in Gmail, Drive or Photos, we may delete the
content in the product(s) in which you're inactive. Google
One
members who are within their storage quota and in
good-standing
will not be impacted by this new inactive policy.
- If you exceed your storage limit for 2 years, we may delete your content
across Gmail, Drive and Photos.
What this means for you:
- You won't be impacted by these changes unless you've been inactive or
over your storage limit for 2 years. As this policy goes into effect June
1, 2021, the earliest it would be enforced is June 1, 2023.
- After June 1, 2021, if you are either inactive or over your storage
limit, we will send you email reminders and notifications in advance and
prior to deleting any content.
- Even if you are either inactive or over your storage limit for one or
more of these services and content is deleted, you will still be able to
sign in.
- Note: The inactivity and over quota storage policies will apply only to
consumer users of Google services. Google Workspace, G Suite for Education
and G Suite for Nonprofits policies are not changing at this time, and
admins should look to the Admin Help
center
for storage policies related to their subscriptions.
Learn more about how to keep your account active
- To learn more about how to remain active with these products, visit this
Help Center
page.
- The Inactive Account
Manager
can help you manage specific content and notify a trusted contact if you
stop using your Google Account for a certain period of time (between 3-18
months). Note: the new 2 year inactive policy will apply regardless of your
Inactive Account Manager settings. You can learn more about these changes
and ways to manage your or a loved one's account in our Help
Center.
Learn how to manage your storage
- Learn more about the over quota
policy
and what counts against storage
quota.
- You can use the free storage manager in the Google One
app
and on the
web
to see how you're using your Google Account storage, and free up space
across Gmail, Google Drive, and Google Photos.
Thank you for using our services.
Your Google Team
© 2020 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043
You have received this mandatory email announcement to update you about
important information related to your Google Account.
We are writing to let you know that we recently announced new storage
policies for Google Accounts using
Gmail,
Drive
(including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard
files) and/or Google
Photos
that bring us in line with industry practices. Since you have previously
used one or more of these products in your Google Account
storage,
we wanted to tell you about the new policies well before they go into
effect on June 1, 2021. Below is a summary of the new policies. Please
reference our Help Center
article
for a complete list of what's changing.
Summary of the new policies (effective June 1, 2021):
- If you're
inactive
for 2 years (24 months) in Gmail, Drive or Photos, we may delete the
content in the product(s) in which you're inactive. Google
One
members who are within their storage quota and in
good-standing
will not be impacted by this new inactive policy.
- If you exceed your storage limit for 2 years, we may delete your content
across Gmail, Drive and Photos.
What this means for you:
- You won't be impacted by these changes unless you've been inactive or
over your storage limit for 2 years. As this policy goes into effect June
1, 2021, the earliest it would be enforced is June 1, 2023.
- After June 1, 2021, if you are either inactive or over your storage
limit, we will send you email reminders and notifications in advance and
prior to deleting any content.
- Even if you are either inactive or over your storage limit for one or
more of these services and content is deleted, you will still be able to
sign in.
- Note: The inactivity and over quota storage policies will apply only to
consumer users of Google services. Google Workspace, G Suite for Education
and G Suite for Nonprofits policies are not changing at this time, and
admins should look to the Admin Help
center
for storage policies related to their subscriptions.
Learn more about how to keep your account active
- To learn more about how to remain active with these products, visit this
Help Center
page.
- The Inactive Account
Manager
can help you manage specific content and notify a trusted contact if you
stop using your Google Account for a certain period of time (between 3-18
months). Note: the new 2 year inactive policy will apply regardless of your
Inactive Account Manager settings. You can learn more about these changes
and ways to manage your or a loved one's account in our Help
Center.
Learn how to manage your storage
- Learn more about the over quota
policy
and what counts against storage
quota.
- You can use the free storage manager in the Google One
app
and on the
web
to see how you're using your Google Account storage, and free up space
across Gmail, Google Drive, and Google Photos.
Thank you for using our services.
Your Google Team
© 2020 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043
You have received this mandatory email announcement to update you about
important information related to your Google Account.
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